We are not an airline with great customer service. We are a great customer service organization that happens to be in the airline business.
Southwest Airlines former President Colleen Barrett
The personal Blog of Howard Mann. Author, Speaker & Entrepreneur. - March 9th, 2010
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The "What Matters Now" eBook - A Seth Godin Curation
"What Matters Now" is an e-book that was created and curated by Seth Godin as he invited writers, bloggers, thinkers and doers to contribute 20-200 words about what they were thinking about as we head into 2010.
UPDATE: What Matters Now is available now through Lulu for $12.95 as a good old fashioned paperback with all proceeds going to Room To Read.
I was honored to have been asked to contribute to the e-book. My contribution, titled "Connected", is on page 12. More importantly, I think you will find an inspiring thought (or three) on every page. Writers include many of my heroes like Mr. Godin, Tom Peters, Hugh Macleod, Fred Wilson, Alan Weber, John Moore, Tony Hsieh, Guy Kawasaki and many more (over 70 essays in all).
You can download it for free here or view it online at scribd.com here. Or simply scroll through the Scribd document below.
It is free to share, post, tweet,etc.... and promotes a very worthy cause for those less fortunate than us. Happy reading and my thanks to Seth for inviting me to join in!
Howard Mann is focused on building business that endure in good times and bad. Online and off. His work helps leaders unlock and then innovate around their organizations unique purpose and the perfect execution of the basics of business.
His year long program launches in 2010 for a select group of entrepreneurs and business leaders. Be the first to get the details by signing up for the newsletter on the right. Learn more about Howard here. And why not follow Howard on Twitter?
His year long program launches in 2010 for a select group of entrepreneurs and business leaders. Be the first to get the details by signing up for the newsletter on the right. Learn more about Howard here. And why not follow Howard on Twitter?
Twitter Feedfollow me on twitter
- So good! @Bogusky - The Generican Dream: http://bit.ly/c1jytN
- RT @danielpink 7 Rules for Writing http://bit.ly/aTDzsL
- Want to start building new relationships with a dream list of contacts? Read this by @EvanFry http://bit.ly/bgNvXl
- RT @tom_peters: The best the Big Biggies can do is buy hot companies-and try not to screw them up. But that rarely works either.
- The End Of Big Website Builds http://tr.im/QUk0 (via @mitchjoel)
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Hi Howard
Loved your comments on businesses (actually doing business) who have never even hear of SMN…absolutely on the money…way too many people wasting time in that vacuum.
Rich
I recently came across your blog and have been reading along. I thought I would leave my first comment. I don't know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.
Alena
http://smallbusinessgrant.info
Howard,
I enjoyed your page in the ebook - Very Funny - tragicomedy.
Touching through a little black box - as long as the light is blinking, we are connected. The tower of Babel is seeking the sky - yet I am loving the sound of all those voices, all those thoughts and ideas. Its appealing and appalling!
Content in this eBook is fantastic, especially with 1 word titles and under 200 word content from each contributor. Keeps it concise and digestable. Also love how Seth integrated doing Good into the ebook. How he launched it, overall, is inspiring as well.
To me, and this reinforces why I love how he launched it, What Matters Now is US. You, me… WE. Connectivity and collaboration leads to greater impact.
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